Trading Workspace for Suppliers

Bookings

All the bookings you receive via Katanox are visible in the Bookings section of your trading workspace.

Column	Definition
Reservation ID	The reservation’s ID in the Katanox system
Vendor Reservation ID	The reservation’s ID in your system
Property Name	The name of the property at which the reservation was booked
Booking Date	The date the reservation was created
Check In	The reservation’s check in date
Check Out	The reservation’s check out date
Value	The gross reservation value
Commission	The amount of commission to be paid to the buyer
Buyer	The name of the buyer through which the reservation was made
Status	The reservation’s status.

Property and Unit Settings:

In your trading workspace, you can adjust information about your property itself and its units.

To view property settings, navigate to Properties > select the desired properties > Property. From there, you can add new images, modify the property’s description, and other property information. Be sure to save any modifications before exiting the screen.

To view and edit unit settings, navigate to Properties > Units > select the desired units. From there, you can configure the information about the unit, such as its rate plans, images, and relevant amenities.

Policies

In your trading workspace, you can add and update your property’s cancellation and no-show policies.

Navigate to to Properties > select your desired property > Policies. Select which type of policy you’d like to add, and fill in the required information.

The timing of policy activation is relative to the “prior to arrival” or “after booking” policy setting.

Prior to arrival refers to the check in time. For example, if the policy requires cancellations to be made by 10:00AM on check-in day, input 10:00 in the “hours” field.
After booking refers to the time of booking. For example, if the policy allows cancellation within 24 hours of booking, input 1 into the “days” field.

You can link your policies to rate plans by navigating to Rate Plans > selecting the desired rate plan > and adding the relevant policies at the bottom of the form. If you’ve updated a policy that has already been linked to rate plans, any updates will be automatically applied without needing to adjust the rate plan settings.

Extra charges

If you’d like to add extra charges, navigate to to Properties > select your desired property > Extra Charges. From there, set up your extra charge by filling in the information. Be sure to link the extra charge to the relevant units and rate plans.