Know Your Customer (KYC)

Before Katanox can process payments on behalf of your company, we’re required by financial regulators to verify your legal entity through a process known as Know Your Customer (KYC). These checks are in place to prevent financial crime and ensure we meet legal obligations across the regions where we operate.

The information that Katanox is required to collect is standard across all regions in which Katanox operates. Please note that provision of this information is required for each legal entity for which funds shall be administered. It includes:

Information about the legal entity associated with the workspace - including company registration and bank account details
Information about the person who is completing the KYC application. This person must be permitted to sign documents on behalf of the entity.
Information about the individuals who own and control the entity.

Legal Entity Information

You’ll be asked to provide:

Legal entity and company name
Tax ID (e.g. VAT, EIN)
Business registration number (e.g. Chamber of Commerce number)
Registered business address
Bank account details for payouts (must match the legal entity name)

Note: Katanox currently supports financial onboarding for entities registered in the European Economic Area (EEA), the United Kingdom (UK), and the United States (USA). If your entity is based outside these regions, please contact us for updates on future support.

Applicant and Ownership Details

The person submitting the KYC application must be authorised to act on behalf of the company.

We’ll ask for a copy of the identification documents for:

the applicant,
all directors,
and any Ultimate Beneficial Owners (UBOs). A UBO is anyone who owns or controls more than 25% of the company, directly or indirectly.

Required Documentation

Extract from the UBO register
Business registration certificate (e.g. chamber of commerce extract
Proof of bank account ownership.
One form of valid ID (passport, driver’s licence, or national ID) for each UBO, director, and the applicant

The uploaded document(s) must not be expired and all identifying information including document number and photo must be clearly visible.

What Happens Next?

Once submitted, your application is reviewed by our internal compliance team. Only users with appropriate permissions can view your KYC data, and your information is handled securely in accordance with our Privacy Policy.

If you have questions or need help, contact us at [[email protected]].

FAQs

I would like my payouts to be deposited into more than one bank account, but I can only add one in the workspace. What should I do?

Just add one of your desired bank accounts to the workspace and complete your KYC application. To add more, please reach out to [do we have a KYC specific email? otherwise [email protected]] to inform us of your request, and our team will be able to assist you further.

I work with multiple entities, how should I onboard?

Read more about this in [link to multiple account/company account structures]

Can anyone at the company complete the KYC application?

No, KYC is a regulatory requirement and therefore only individuals who are permitted to sign documents on behalf of the company can complete the application.